24/7 restoration service
A sewage backup is a biohazard - not a DIY job. Our certified crew removes contaminated "black water" safely, disinfects, and restores your property, 24/7.
Sewage backups involve Category 3 "black water" - water contaminated with bacteria, viruses, and other pathogens that pose a real health risk. It also soaks into porous materials quickly, so proper removal, disinfection, and drying are essential. Our team arrives with the right protective equipment and follows IICRC protocols to make your property safe again - fast.
Sewage cleanup demands proper training and equipment. Our IICRC-certified team handles Category 3 water safely and is on-site in 45 minutes, 24/7. We serve homes and businesses across San Jose and the South Bay, and we work directly with your insurance company.
Yes - sewage contains harmful pathogens. Avoid contact, keep people and pets away from the area, and call us immediately at (408) 639-5349.
If safe, avoid the affected area, don't use plumbing that drains into the backup, and don't attempt to clean it yourself. We'll guide you on the phone.
Standard policies may not include sewer backup unless you have a specific endorsement; coverage varies. We document the loss to support whatever coverage applies.
It depends on the affected area and contamination level. We provide a free inspection and clear estimate before starting.
Local service pages
High-demand city pages connect this core service to distinct local conditions in Santa Clara, Campbell, Cupertino and Sunnyvale.
Related guides
Use these guides to understand first steps, insurance documentation and restoration decisions before damage spreads.
A sewage backup is one of the few home emergencies that's genuinely a health hazard, not just a mess. The water involved — what the industry calls Category 3 "black water" — carries bacteria, viruses, and other pathogens. This is the one situation where the "what NOT to do" list matters as much as the cleanup itself. Here's what you need to know. (General information, not medical advice — for any exposure or health concerns, contact a doctor.)
Read guideNot all water damage is equal. The restoration industry classifies water into three categories based on how contaminated it is — and that category determines how the cleanup must be handled, what can be saved, and the safety steps required. Here's what each means in plain English.
Read guideIt's the question on every homeowner's mind the moment water appears: will my insurance pay for this? The general answer is that homeowners policies typically cover water damage that's sudden and accidental — but not damage from gradual neglect or from flooding, which is a separate category. Here's how to tell which bucket your situation falls into. (This is general information, not insurance advice — always check your specific policy and confirm with your insurer.)
Read guide
