A clear step-by-step look at IICRC-certified restoration, so you know what happens from the first call through the final walkthrough.
We move from emergency response to verified completion with documentation at every step.
The IICRC classifies water by contamination level. Category 1 is clean water, Category 2 is gray water, and Category 3 is black water that requires biohazard protocols.
Standing water is only the visible problem. We use applied structural drying methods, air movers, dehumidifiers, and moisture monitoring until the structure reaches a verified dry standard.
Related guides
These guides add context for claim documentation, first response steps and restoration planning.
A plain-English guide to Category 1, Category 2 and Category 3 water damage, and why the category changes safety, cleanup and cost.
Read guideA buyer-first checklist for choosing a restoration company under pressure, including certifications, transparency, reviews and warning signs.
Read guide
